Privacy Policy

This Privacy Policy explains how BoxRealm ("we", "us", "our") collects, uses, stores, and protects your personal data when you use our website, Minecraft server, and online store. By using any of our services, you consent to the data practices described in this policy.

How do we collect your data?

Your data is collected through data you provide directly (contact forms, support tickets, purchases) and through data collected automatically (browser, operating system, visit time).

What do we use your data for?

Some data ensures proper website functioning. Other data may be used to analyze user behavior and improve our services. Purchase data is processed for order fulfillment.

Your rights

You have the right to obtain information about the origin, recipient, and purpose of your stored personal data free of charge. You also have the right to request correction or deletion of this data.

What data do we collect?

• Minecraft username and UUID
• IP address (for security and anti-cheat purposes)
• Game version and client information
• In-game statistics, progress, and achievements
• In-game chat messages and commands
• Purchase history and virtual item inventory
• Punishments and moderation records
• Optional third-party service links (e.g., Discord account)

Why do we collect this data?

We store data to ensure the proper operation of our Minecraft server and to carry out security measures against cheating, hacking, and other rule violations.

How can I access or delete my data?

You may request a full export or deletion of all data associated with your Minecraft account by contacting us through our Discord support system.

We work with Tebex Limited (www.tebex.io), who acts as the official merchant of record. When you purchase items through our Store, your transaction is processed by Tebex, and you must agree to their terms at https://checkout.tebex.io/terms.

Tebex may collect personal data necessary for payment processing, including name, email, billing address, and payment details. For questions about Tebex's data handling, refer to their privacy policy or contact Tebex Support.

Our services are hosted by external providers. Personal data collected through our website and server may be stored on the servers of these hosting providers securely and efficiently.

Our website may use cookies. Session cookies are automatically deleted after your visit. Persistent cookies remain stored until you delete them or they expire. You can configure your browser to manage cookies on a case-by-case basis.

We may use analytics tools to analyze visitor traffic. These tools may collect data such as your IP address, browser type, pages visited, and time spent on the site. Where possible, IP anonymization is enabled.

• Tebex (payment processing and store)
• Discord (community and support)
• Cloudflare (CDN and DDoS protection)
• YouTube or other embedded media

When interacting with these services, their respective privacy policies apply.

We use SSL/TLS encryption to protect data transmitted between your browser and our website. While we take reasonable measures to protect your personal data, no method of transmission over the internet is 100% secure.

Your personal data is retained only for as long as it is necessary for the purposes for which it was collected. If you request deletion, we will comply unless we are legally required to retain certain information.

Our services are not directed at children under the age of 16. We do not knowingly collect personal data from children under 16 without verifiable parental consent.

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us through our official Discord server or via the contact methods listed on boxrealm.net.